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Amount sent to DIBS

Dan Lundgren
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Hello.

Ive been trying to use the DIBS Payment Window with the "capture now"-functionality.
We're currently building the shop, so the payment window is set to be in testmode.
What happens though is that i get the error:
"amount - Amount does not match total amount from order rows"(see attached screenshot).
My question here is:
Is there something that ive set up wrong? Or is there something wrong with the price validation?
If i use the other "DIBS"-payment method, it works fine.

Best regards
Dan
 

DIBS_ErrorMessage_paymentwindow.PNG

Replies

 
Merethe Nielsen
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Hi,

Is this question a duplicate of the one in the Handelsbanken thread - or another problem?

Can you send screenshots of your settings for the website you are using the cart?
Country, currency, website - ecom settings + the DIBS settings - just mask your account details.

What other DIBS payment window is working?

Is this question a duplicate of the one in the Handelsbanken thread - or another problem?
http://developer.dynamicweb.com/forum/ecommerce-standard-features/paymentmethod-handelsbanken.aspx

Kind regards,
Merethe

 
Dan Lundgren
Reply

Hi.

They are related, the difference is that it complains on the currency when i use Handelsbanken for some reason, so i thought i would make a new one for this, since here i am not using Handelsbanken Finans.

Ive attached screenshots of all my settings, they seem to be matching yours.

Best regards
Dan

CountrySettings.PNG CurrencySettings.PNG DIBS-settings.PNG ShopSettings.PNG
 
Merethe Nielsen
Reply

Hi,

You wrote: "....make a new one for this, since here i am not using Handelsbanken Finans...". In the screenshot you show the DIBS settings with Handelsbanken selected.

Just to be clear:

  • Do you have one Handelsbanken (that works now?)
  • and another DIBS (with another setting in cart type field?) that doesn't work?

 

Do you have an URL to your site where I can check the setup and maybe setup my own cart test?

 

Kind regards,
Merethe

 
Dan Lundgren
Reply

Hi.

Sorry, my mistake, was gonna add a screenshot with the other DIBS windowsetup.
Ive attached a screenshot with the other payment window setup.

I have one Handelsbanken and one with Visa, none of them works.

Yes. Is it possible that i can get your email and mail it directly to you instead of posting on the forum?
Or maybe that i can share my screen and show the problem?

Thanks in advance.

Best regards
Dan

DIBS_PaymentWindow_Visa.PNG
 
Merethe Nielsen
Reply

We have a course today so I'm not available today and I have a meeting tomorrow morning.

You can send me the url on mni@dynamicweb.dk and I'll take a look when I can.

/Merethe

 
Merethe Nielsen
Reply

Update: The latest issue was not related to DW but the NAV integration setup.

 

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