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Timeout on batch integration

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Keld Lauge Gøtterup
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Posted on 28/05/2014 14:07:24

Were trying to set up the integration framework.
problem is at that the webservice will take some time to load all the products from the erp.

and it gives the following timeout error:
The request channel timed out while waiting for a reply after 00:01:00. Increase the timeout value passed to the call to Request or increase the SendTimeout value on the Binding. The time allotted to this operation may have been a portion of a longer timeout. 

 

How to increase this time out value?


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Jonas Krarup Dam
Posted on 02/06/2014 08:43:01
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Hi Keld,

 

Are you using the latest (or at least, recent) versions of Dynamicweb, and the DynamicwebConnector?

 

the timeout is currently hardcoded to 30 minutes in both, but there where a problem a few versions back, where the timout was set too low.

 

Regards, Jonas

 
Keld Lauge Gøtterup
Posted on 02/06/2014 10:00:45
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this is the version of DW "Enterprise version 8.3.1.17" 

 
Jonas Krarup Dam
Posted on 02/06/2014 11:10:19
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Hi Keld.

Hmm - that version of DW should have the increased timeout, as far as I can tell.

Are you connecting to an NAV webservice, or something else/custom?

Are you getting the error during batch integration, when importing data to the Dynamicweb database, or when using the Live Integration dll?

Have you tried updating the DynamicwebConnector to the lastest version?

Have you tried using the TestApp to connect to the ERP/Dynamicweb connector webservice, to figure out if the timeout problem is in DW, in the DynamicwebConnector, or in the ERP/remote system?

 

Regards, Jonas

 

 
Keld Lauge Gøtterup
Posted on 02/06/2014 11:16:42
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im connecting to a nav websevice.

for now only batch integration

It worked earlier when the Navision had some standard examples instead of real data, but after changing to correct data the timeout started.

ive tried using the testApp and it also times out.

 
Jonas Krarup Dam
Posted on 03/06/2014 08:42:32
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Ok, I am sure that the latest version of the test-app does not have problems with timeout, so the problem is either in the DynamicwebConnector, or in NAV.

Have you tried connecting directly to the NAV webservice using the test-app, or only to the DynamicwebConnector?

If you can connect to the NAV webservice, but not the connector, you probably have an old version of the connector installed.

If you get the timeout when connecting to the NAV webservice, the problem is in the NAV configuration, which I don't know much about.

Regards, Jonas

 

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