Forum management
- Threads started by me
- Threads I participate in

Developer forum

Deleted orders

Adrian Ursu

Posted on 08/05/2014 14:58:10

Hello,

Where can I find details about deleted orders, like what user deleted it, the ip of the user or the date when it was deleted?

The deleted orders are still stored in the database but there aren't any of the above information available.

Are there any logs/statistics stored when someone deletes an order?

Thanks

Replies

Kristian Kirkholt

Posted on 12/05/2014 08:52:37

Hi Adrian

If Order was removed from eCom backend, then there are no information in the EcomOrders table about this. Only a OrderModified date. You could take a look in the ActionLog Table to find information about who was logged in at the current time.

If you question is regarding not completed orders from customers in frontend, then please take a look at the Abandoned cart function that was implemented in version 8.4: http://developer.dynamicweb-cms.com/releases/dynamicweb-8-4.aspx

Kind Regards
Kristian Kirkholt

You must be logged in to post in the forum