iPaper not working in 19.0.1.8

Posted on 05/05/2011 17:28:27

We activated the iPaper and iPaper extended for our customer.
The module doesn't work correctly for the backend (configuration) and it doens't work for the implementation in a page.

Backend:
The settings tab only shows the name of the setting, not any setting or setting value is shown;
The language tab only shows the name of the language, not any field or input for the lanuage is shown;

The page with a module on it shows the link, but a click on it results in a javascript error.

We executed this scenario on 2 servers with the same version of DW (19.0.1.8)

We expected this to be an easy excersize, but appaerently, it isn't. Upgrading to the latest release to make this module work, is not a realistic option.

Please advise.
Ton

Replies

Nicolai Høeg Pedersen

Posted on 05/05/2011 20:59:37

Does the solution have a folder placed here:
\Admin\Module\Ipaper

Posted on 06/05/2011 09:48:10

Hi,

Yes, it contains 8 aspx files, 1 js file and a map 'images'

Nicolai Høeg Pedersen

Posted on 06/05/2011 09:57:52

Well - upgrade or create a case in service desk with a URL to solution, and maybe they can find the problem.

If there is a bug, it is difficult to remove it without an update.

Posted on 06/05/2011 10:04:42

The case has already been created.
I think we cannot expect from the customer to upgrade and face downtime and testtime, just to make a module work.

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iPaper not working in 19.0.1.8

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