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Timeout in basket

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Posted on 04/02/2011 14:52:22
 Hi DW,

We are using the CartV2 with the URL : Kurv.aspx.

When the user click "next" to go to step 2 and the "back" in the browser top navigation, the page is blanked with :

"Websiden er udløbet.    
Mest sandsynlige årsag:
Den lokale kopi af denne webside er forældet, og webstedet kræver, at du henter den igen. "

Is there any way to avoid this ?

/thanks.

Replies

 
Nicolai Høeg Pedersen
Posted on 05/02/2011 17:34:57
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It's probably different from browser to browser and settings. It is because the page before have data that was posted to it - then usually the browser would ask if you want to post the information again - that can be disabled, and I think that is the issue.

Best way to avoid it, would be provide easy to find back button in the cart that makes a submit to the previous step - that way users would hopefully use that button and not the one in the browser.

Also on 7.2 try setting the "add last modified header" setting in the system settings in management center.

 
Posted on 07/02/2011 15:29:52
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Hi Nicolai,

I cant seem to find that setting. can you help?
 
Nicolai Høeg Pedersen
Posted on 07/02/2011 19:45:29
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Oh - yes this setting is not out with 7.2... It is in my 8.0 branch - that is why you cannot find it. Sorry about that...

Not sure it will solve the problem anyways, because when navigating back and forward on posted forms, the browser will prompt you to resend data no matter what.
 
Posted on 08/02/2011 09:13:47
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ok. so a workaround would be to make all information on the same page?

that could be done with ie. jQuery Accordion, though I am not certain about the usability problems..

could there be another workaround for this?

 

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