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IPaper on our testserver

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Posted on 06/05/2010 11:14:21
 Hi,

I'm running a testprojekt on our own server. Right now I'm setting up the IPaper module but having trouble creating an IPaper.

I choose an pdf and the server starts processing it. But then nothing happens, it just freezes in the processing state.

I have tried with 5 completely different pdf's, with the same result everytime. both larger and 1 page pdf's. So now the only explanation I can give is that something is missing on the server.

What to do?

/Rune

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Nicolai Høeg Pedersen
Posted on 06/05/2010 11:16:06
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It could be a problem with loading PDF's and generating the thumbnails. Security issue to get access to the Windows temp folder.

Have a look at the servers event log - I'll bet that will provide some answers.
 
Posted on 06/05/2010 11:21:01
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Nothing in the log. Me trying to generate a pdf makes no entries.
 
Nicolai Høeg Pedersen
Posted on 06/05/2010 11:25:14
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Do you have ABCpdfCE6.dll and ABCpdf.dll in your bin folder?

Do you have any status 500 requests in your IIS logfile?
 
Posted on 06/05/2010 11:34:20
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Sorry, my bad. I looked at the wrong servers log. There ARE entries. As you wrote I have now granted access to C:\temp to network service. But it still does not work. Maybe it's the wrong temp folder? Here my log error.

Event code: 4011 
Event message: An unhandled access exception has occurred. 
Event time: 5/6/2010 11:30:12 AM 
Event time (UTC): 5/6/2010 9:30:12 AM 
Event ID: d734e7659bae48369250f43de1791821 
Event sequence: 3187 
Event occurrence: 10 
Event detail code: 0 
 
Application information: 
    Application domain: /LM/W3SVC/2041295684/Root-1-129175567099396800 
    Trust level: Full 
    Application Virtual Path: / 
    Application Path: D:\inetpub\wwwroot\OSDTestOffice\Application(19.0.1.8)\ 
    Machine name: CO3-TEST 
 
Process information: 
    Process ID: 2976 
    Process name: w3wp.exe 
    Account name: NT AUTHORITY\NETWORK SERVICE 
 
Request information: 
    Request URL: http://osdtestoffice.test.co3.dk/Admin/module/Ipaper/IpaperProcess.aspx?ID=2&CategoryID=1&File=IPaperPDF/Skyd_med_skarpt_RUNE.pdf 
    Request path: /Admin/module/Ipaper/IpaperProcess.aspx 
    User host address: 172.18.25.223 
    User:  
    Is authenticated: False 
    Authentication Type:  
    Thread account name: NT AUTHORITY\NETWORK SERVICE 
 
Custom event details: 
 
For more information, see Help and Support Center at http://go.microsoft.com/fwlink/events.asp.
 
Nicolai Høeg Pedersen
Posted on 06/05/2010 11:45:45
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Well – definitely a permission issue. Can’t tell you how to provide the correct permissions… Do not know without the server.

 

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