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Forum » Rapido » Unsubscribe page from EmailMarketing:Email.UnsubscribeLink is returning a error

Unsubscribe page from EmailMarketing:Email.UnsubscribeLink is returning a error

Lara Arsénio
Lara Arsénio
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Hi, the link returned by the tag EmailMarketing:Email.UnsubscribeLink is throwing this error "Unsubscribe Parameter missing or incorrect"

The URL refers to a Internal Page.

Is there a fix for this?

Thanks in advance

 

 

Replies

 
Olga Shedko
Olga Shedko
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This post has been marked as an answer

Hello Lara,

I've created new tfs # 67308 for fixing it to the next hot-fix release.

Thank you.

Best regards,

Olga |QA

Votes for this answer: 1
 
Dan Gheorghe
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Hello Olga,

I have the same problem, do you know when the hot-fix will be released?

Best regards,

 
Dan Gheorghe
Reply

Hello,

Could you help me with the date of this release, please?

 
Olga Shedko
Olga Shedko
Reply

Hello Dan,

This issue was already fixed and not reproducing anymore in the last released version. Would you try to update to the last version. If you still find this problem - please provide additional information:

1) Video and screendumps with steps

2) Your solution URL (if possible)

Thank you in advance.

Best regards,

Olga | QA

 

 

 

 
Willem Ruiter
Reply

Hi Olga,

The issue still occurs after clicking on Resending after the mailing stopped sending. By example the first 2000 of 5000 receivers does have a working unsubscribe url. The mail stopped sending. We retrigger it to send again. The next amount of receivers doesn't have a working unsubscribe url. Does they come in to another mailflow or something?

Kind regards,

Willem Ruiter

Bluedesk

 
Olga Shedko
Olga Shedko
Reply

Hello Willem,

Would you please provide additional information:

1) Video and screendumps with steps;

2) Your solution URL (if possible) or at least your solution version number.

Thank you in advance.

Best regards,

Olga | QA

 

 

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