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Rapido email shown in email

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Manon Wekking
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Posted on 21/09/2018 12:27:32

Hi, 

We have different customers who see 'Rapido email' in sended emails. That could be emails send out with email marketing but also with form receipts. 

See an example in the attachment. Do you know how it comes and how we can fix it?

BR, 

Manon 

Rapido_tekst_in_email.PNG

Replies

 
Gerard Kocks
Gerard Kocks
Posted on 21/09/2018 16:08:49
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Hi Nicolai,

Volandis told us it appears to happen at Gmail and Hotmail accounts.

Best regards
Gerard

 
Karsten Thuen Dynamicweb Employee
Karsten Thuen
Posted on 27/09/2018 09:43:26
Reply

Hi Manon and Gerard

There is a minor bug here. Thank you for the find. We will fix it for the next hot fix. If you need it before that, locate this tempalte "EmailMaster.cshtml". In line 72 you can write what ever you want as the title for the email. I would suggest to write the name of the site where the mail is sent from.

 

Best regards
Karsten Thuen

 
Gerard Kocks
Gerard Kocks
Posted on 27/09/2018 11:49:33
Reply

Thanks Karsten, changing the template works for now.

BR. Gerard

 

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