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Open ratio

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Danique Pos
Danique Pos
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Posted on 12/02/2020 16:40:34

We review open ratio and other highlights of sent emails in the tab Marketing > E-mail marketing. 

My question is if the open ratio also includes emails that are opened within the preview mode of for example an outlook provider (so not double clicked and opened in a seperate window)?

Thanks in advance!

2020-02-12_16_40_00-Pentair_Partner_Portal_-_Development.png

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Danique Pos
Danique Pos
Posted on 14/02/2020 08:16:30
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Any update?

 
Nicolai Pedersen
Posted on 17/02/2020 16:23:15
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It depends if the email client will download the open pixel. It varies quite a lot depending on the settings, setup and version of outlook. If you mean the Preview 1, 2 or 3 lines in the list, it will probably not show up in your statistics.

 

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