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logo in mail template

Manon Wekking


We updated an image in the website settings under Email logo image. We use the default template for the contact form. We sended some test mail, but the Dynamicweb logo is still in the email in case of our updated logo. I expected that this function was to show your own logo in the emails.  How can we change the logo on an easy way? We just want to use the standard template and not create a custom one. 

The only thing we want to change is the logo. 

Do you have an easy solution?

Hope to hear from you soon. 

Kind regarads, 

Manon Wekking


Oleg Rodionov Dynamicweb Employee
Oleg Rodionov
This post has been marked as an answer

Hi Manon,

It is bug, will be fixed in new version (2.0) of Rapido template set. Planned release time  - 27 February.   

BR, Oleg QA

Votes for this answer: 1
Manon Wekking

Hi Oleg, 

Thank you. We will try the update and test it again. 


Manon Wekking



Has this been fixed?

We are experiencing this bug in Rapido 3.x (DW 9.9.7)



Merethe Vrå Andersen Dynamicweb Employee
Merethe Vrå Andersen

Hi Anders,

I can't reproduce that we should have this bug anymore. I can't find out what when it should have been fixed, but I have tested it on a Rapido 3.4.3 with 9.10.11 and it works fine in both order-emails, create user-emails and contact-receipt-emails.
Did you select the radio buttons "Template" in Forms for editors app settings (contact form settings) - check screenshot.
I have attached the emails for 3.4.x if they can help.

Kind regards,



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