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Import subscriber list is nog working

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Gerard Kocks
Gerard Kocks
Reply
Posted on 03/10/2018 09:17:10

Hi,

The import of users is nog working. After selecting the file (see attached screen) nothing is working anymore.
I cannot select a checkbox, the dropdown 'Gebruikers sleutelveld' is not working, etc.

Can someone please help me as we need to add newsletter subscriptions to the CMS this week?

Best regards
Gerard

 

istwente_import.png

Replies

 
Nicolai Pedersen
Posted on 03/10/2018 09:19:16
Reply

I've asked service desk to contact you.

 
Gerard Kocks
Gerard Kocks
Posted on 03/10/2018 09:20:28
Reply

Thanks Nicolai!

 
Martin Gammelholm
Martin Gammelholm
Posted on 03/10/2018 09:30:44
Reply

Hi Gerard!

What file are you trying to import, and to what group?

 

BR
Martin

 
Gerard Kocks
Gerard Kocks
Posted on 03/10/2018 09:33:57
Reply

Hi Martin,

Thanks for your fast reply.
This file to the group 'Newsletter'.

BR. Gerard

Subscribers.png
 
Martin Gammelholm
Martin Gammelholm
Posted on 03/10/2018 09:58:02
Reply

Hi Gerard,

The first dropdown was empty before, which probaly caused the import to fail. This has been fixed now.

Looks like you might have a problem with the csv-file as well. Please take a look to ensure that it has been formatted correctly.

 

BR
Martin

 
Gerard Kocks
Gerard Kocks
Posted on 03/10/2018 11:16:53
Reply

It works!

Thanks Martin.

 

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