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Carts throw error in the backend

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Fabio Monte
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Posted on 20/05/2020 14:06:56

Hi

Using DW 9.8.6, Rapido 3.2, we are seeing an exception when entering a cart in the backend.

Here's a screencast to repro the issue: https://www.screencast.com/t/GNSfn9lEyZ

It doesn't seem to happen in every cart but something might be off, can you check?


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Nicolai Pedersen
Posted on 20/05/2020 16:55:45
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Difficult one without the data. Any custom?

Also check that you have default payment and delivery options for the country. Could be that.

Also try switching to one step checkout and see if that fixes the issue.

Otherwise we need a copy of the order record that causes the issue. Or database.

Thanks, Nicolai

 
Terri Donahue
Terri Donahue
Posted on 20/05/2020 17:57:57
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Hi Nicolai,

I've removed all custom dlls and am taking a backup of the solution now. Do you need that or just the db?

 
Nicolai Pedersen
Posted on 20/05/2020 20:07:12
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just the db!

 
Terri Donahue
Terri Donahue
Posted on 27/05/2020 15:13:20
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Hi Nicolai,

I was able to determine that the SHOPID was wrong on the cart. All is fixed now.

Thanks

 

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