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Can't Delete Product Groups in Rapido 3

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Tin Ma Ma
Reply
Posted on 17/10/2018 19:26:19

Dear All,

I created the website using Rapido 3 and application 9.5.3.I would like to delete the product groups in Fashion shop.What I found is that some of the product groups can't delete (delete button is disable) .Kindly check the below images and please advise me as soon as possible.

Looking forward your reply.

Regards,

Tin Ma Ma


Replies

 
Oleg Rodionov Dynamicweb Employee
Oleg Rodionov
Posted on 19/10/2018 02:24:23
Reply

HI,

I have been to the your site (emd4-dev.dynamicwebapac.com/Admin/Default) but 'Fashion' shop does not exist nowadays. Have it already been deleted? I've tried to add new user of administrator type (I see the same user role on the screen), logged and tested the issue with existing shop as well as with new created one with new product group has products  - all right, the item is available and enabled, the group can be deleted successfully.

BR, Oleg QA 

 
Tin Ma Ma
Posted on 22/10/2018 09:41:20
Reply

Hi

Thank you for your reply.
Yes, I deleted the Fashion shop.
Sometime delete group option in rightclicked doesn't work probably. At that time , go to Edit Group and click delete button, it can be deleted successfully.

https://www.useloom.com/share/3122286ed7e145d2bcfb2538096d1c09

Regards,

Tin Ma Ma

 

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