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Updating products via data integration once they are in a family

Stephen Anthony Jackson
Stephen Anthony Jackson
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We are having issues running data integration scripts once products have been added to a family. Before being added, re-running the import script will update them fine. However, when they have joined a family, we simply get a PK dupe error and the script fails and nothing is updated. I have tested various options such as the "Use existing Product Id found by Number in Variant Products" option, which sounded promising, but it had no effect.

Any theories?

Cheers

//Steve


Replies

 
Nicolai Pedersen Dynamicweb Employee
Nicolai Pedersen
Reply

When you combine products in a family they will change productid as that is the first part of the key that sticks them together.

When updating in integration from ERP it is better to always use the ProductNumber field that will hold the SKU from ERP.

BR Nicolai

 

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