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Publish to channels bug via product detail view?

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Davy Capiau
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Posted on 12/09/2023 09:23:39

Hi,

When I'm in PIM in List view I can publish products to my e-commerce channel. But when I'm on the detail page of a product and then try to do the same, the value isn't saved. It seems like a bug? Video illustrating the situation: https://sharing.clickup.com/clip/p/t2545021/6f13b3ff-3d26-40b2-873f-407c60ee74a3/screen-recording-2023-09-04-14:48.webm


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Nicolai Pedersen Dynamicweb Employee
Nicolai Pedersen
Posted on 12/09/2023 10:22:02
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Looks like an issue.

Will report to QA and get back.

 
Kristian Kirkholt Dynamicweb Employee
Kristian Kirkholt
Posted on 12/09/2023 11:09:09
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This post has been marked as an answer

Hi Davy

Done some testing and this is not a problem in Dynamicweb Core Code. 
Tested both on your site and local version 9.15.11

Creating a new product in PIM on your site and Publish works just fine. (Check Prod4)
So my guess is the problem is related to your products. 
Perhaps the problem is ProductId that contain spaces. If you import products, and ProductId is part of the import data, make sure that the ProductId contains Aa-Zz or 0-9 ONLY, and nothing else. Do NOT use space, comma, dot or any special character.

Please reach out to Support care@dynamicweb.com if the ProductId correction does not fix the problem 

Kind Regards
Care Support
Kristian Kirkholt

Votes for this answer: 1
 
Davy Capiau
Posted on 13/09/2023 11:38:07
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Hi Kristian,

I can confirm spaces in the ID caused it.

Thanks!

 
Arnór Halldórsson
Arnór Halldórsson
Posted on 09/04/2024 14:38:14
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Hi guys,

Any updates on this?

We´re running into this as well, for products with spaces and / in their ids, might be happening to more products.

It works to publish them from the list view in PIM, but not from the details view.

Dynamicweb version 9.15.7

Best regards,
Arnór Geir

 
Oleg Rodionov Dynamicweb Employee
Oleg Rodionov
Posted on 10/04/2024 07:37:05
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Hi

it looks like a PIM's bug, we are under discussing, so task number to fix will be pointed here shortly if valid.

BR, Oleg QA  

 
Oleg Rodionov Dynamicweb Employee
Oleg Rodionov
Posted on 10/04/2024 08:45:39
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So, new task #18946 has been created agains the bug. Thanks.

BR, Oleg QA

 
Arnór Halldórsson
Arnór Halldórsson
Posted on 11/04/2024 17:08:14
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Thanks for the update Oleg! :)

 

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