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Import - Next button grayed out

Michael Knudsen

We are struggling with a inactive 'Next' button in the Import guide (DW9.12.9), when the user tries to import a plain Excel file. When selecting table/sheet and primary key the 'Next' button don't turns black/active? 

Sometimes the user succed to get en 'Next' button clickable, by selecting another sheet + click apply setting to preview, select primary key + click apply setting to preview, but it doesn't always work.

Multiple users have tried different browsers, clearing cache etc. but with same result.


Br. Michael Knudsen


Adrian Ursu Dynamicweb Employee
Adrian Ursu

Hi Michael,

I have the same issue, posted a task a while ago:

It seems that we are the only ones having this issue. In my case, I am using 9.12.x.


Søren Jensen Dynamicweb Employee
Søren Jensen

Hi Michael,

Please send it to Dynamicweb Support, so they can verify and debug the solution



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