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Segmenting users

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Justin Sjouw Dynamicweb Employee
Justin Sjouw
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Posted on 06/11/2024 11:55:24

Hi,

On this page two approaches to creating segments are described: https://doc.dynamicweb.dev/manual/dynamicweb10/users/segment-search.html?q=segment

On the first method called "Segment Search" it is noted that "Segment Search is dependent on a older statistics feature than Queries." this give me the impression that I might need to use queries instead. 

But in Queries, I seem to be missing pre-defined fields needed for e-mail marketing campaigns like the field for "Behavior for Email Marketing" 

Which method should I use best?

 

 


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Nicolai Pedersen Dynamicweb Employee
Nicolai Pedersen
Posted on 08/11/2024 13:23:34
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The one that solves your need best :-).

Segment search is currently being updated to run on the new statistics features.

Email marketing behavior fields are not related to above mentioned statistics though - so that is not a problem. Also those fields does not exist on the index as e.g. clicks and opens happens all the time and it is important that you have the latest data when using that to e.g. send out emails.

BR Nicolai

 
Justin Sjouw Dynamicweb Employee
Justin Sjouw
Posted on 18/11/2024 16:23:06
Reply

Right that makes sense. It would be awesome if a marketing user can have 1 way of defining a segment, regardless of how that segment is then resolved technically. (i.e these users don't really care where the data for segmentation is coming from, but just want to be able to create all segments in a consistent way)

Is that a new feature request, or wil that come with the updated segment search? :-)

 

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