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Products not shown in frontend (DW9->DW10)

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Michael Krupsdahl
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Posted on 16/11/2023 12:48:49

After the migration to DW10 hosting solution, none of the sites defined allows us to browse products, this works fine in the old DW9 site content.

Response for all product browsing is “We did not find anything matching your search result”
Even the Demo site returns same message. And that site we have not touched from initial install, so we can reference it for inspiration.


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Imar Spaanjaars Dynamicweb Employee
Imar Spaanjaars
Posted on 16/11/2023 12:56:06
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Did you rebuild the product index?

 
Michael Krupsdahl
Posted on 16/11/2023 13:02:45
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Yes - we have tried that manually yesterday, and also automatically today

Settings\Repositories\All Indexes\Products.index

 

 
Nicolai Pedersen Dynamicweb Employee
Nicolai Pedersen
Posted on 16/11/2023 17:55:38
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That was a difficult one to crack :-)

The query does not return results because of this facet:​

The issue here is that it is setup to use the GroupID parameter which is related to the product group the products are in. And the parameter is related here to a field which does not hold groupids. Using any other parameter than groupid would not make it fail - but this is the cause here.

Facets follows the same concept as DW9, so you can use this guide to setup facets: https://doc.dynamicweb.com/documentation-9/repositories/faceting/facets

 
Michael Krupsdahl
Posted on 17/11/2023 08:42:59
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SUPER - That where were the rat was.

Thanks :)

 

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