BC Blueprint and sending order

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Adrian Ursu

Posted on 18/09/2025 10:40:05

Hi guys,

I have configured a connection between DW 10 and BC using the Blueprint.
Everything appears to work as expected, including live integration, except for the order sending process.
I am receiving this error:
ConnectionError: Error CalculateOrder Order Id:'ORDER345' CreateOrder:'True' Message:'Internal Server Error Response: The Item does not exist. Identification fields and values: No.='''.
I have checked my request and I am sending ProductNumber for each Orderline. IS there anything I can check/change on DW side or is this related to some setting in BC?

Thank you,
Adrian

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Imar Spaanjaars

Posted on 18/09/2025 12:43:48

Could it be a missing item ID for the shipping?

Adrian Ursu

Posted on 18/09/2025 12:53:31

Hi Imar,

Maybe. It could be.
I will investigate this path. Thank you.

Adrian

Adrian Ursu

Posted on 26/09/2025 10:18:21

Hi Imar,
Is this shipping item special in any way? I have tried with an item code I know exists in BC, and I got the same error back.
How should I investigate further what the missing ItemNo is related to?

Thank you,
Adrian

Imar Spaanjaars

Posted on 26/09/2025 15:36:45

It was just a guess. In Live Integration you can configure an item code for shipping, so I thought you may be missing something similar here. In other BC solutions, we mapped a shipping code to a line with type Item, so the same as products.

Do you see logs anywhere of what gets sent exactly?

Imar

Adrian Ursu

Posted on 26/09/2025 15:57:27

Hi Imar,

Thank you for your suggestions. Based on your last comment, I have changed the Shipping charge to Item and used an existing SKU, and it seemed to have worked.
I will debug it further with the BC consultant.
Thank you very much for your help!

Adrian

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BC Blueprint and sending order

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