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SMTP Configuration: What Username and Password Should Be Used?

Ferri Halfhide
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Hi Team,

I have a question about the SMTP configuration.

In this field we can enter the SMTP server, and we are doing this exactly as described in the manual:

But we are unsure about the Username and Password fields: What are we supposed to enter here?

The description says:
• Username — Username for authentication on the SMTP server
• Password — Password for authentication on the SMTP server

But how do we know what the correct username and password are?

Follow-up question:

Can this cause issues in the future if we leave these fields empty or if incorrect information is entered?

For example, will mailing stop working if authentication is required?

 

Kind regards

Ferri

 

Replies

 
Oleg Rodionov Dynamicweb Employee
Oleg Rodionov
Reply

Hi Ferry,

the settings have ability to check its validity via item in Actions menu (see attached pic) but it seesm not to be perofrmed correctly now, the check is always passed even with not valid settings. So the trouble can be find out e.g. on sending test email only (a draft-Actions menu-Send test email), it cannot be sent in fact, error exception appears there. I've created task #26542 to fix the check. Note the check is OK on DW9 now.  

BR, Oleg QA

Screenshot_2025-12-03_104656.png

 

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