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DW Environment defaults to English language

Barend Mosch
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Hello there,

Not specifically a PIM issue, but I'm not sure where to put this.

A client reports that when changing the language on the login screen, sometimes it still shows the English language. The language icon on the login screen shows Dutch, but the language is English. I personally cannot reproduce this, and since I'm not seeing a default language on user setting in DW, back-end and database.

See below a video. The issue is quite vague, but does anyone have an idea what setting, maybe even outside DW, has any influence on this occurrence?

It's seems like the issue occurs randomly and is user specific. Is there something that the user itself changes that influence the language setting?

Kind regards,

Barend Mosch, Bluedesk


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Nicolai Pedersen Dynamicweb Employee
Nicolai Pedersen
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This post has been marked as an answer

I do not think this is a setting in DW - more than a cookie related issue on the users browser.

The user can try another browser, try in private mode - and check that there is not settings or addins that will not allow the storage of cookies.

BR NIcolai

Votes for this answer: 1

 

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