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Error loading Users section

Adrian Ursu Dynamicweb Employee
Adrian Ursu
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Hi guys,

I have a solution histed in DynamicWeb cloud. It was based on a clean version of Swift (without products).
I have defined import jobs based on BC Blueprints and the jobs run successfully.
However, when I try to access the Users section I get this:

How do I solve it?
Usually, I would first try a restart of the application, but I don't see a way to do it (at least no obvious way).
 

Thank you,

Adrian


Replies

 
Nicolai Pedersen Dynamicweb Employee
Nicolai Pedersen
Reply

Hi Adrian

You can recycle the application using this: https://doc.dynamicweb.dev/documentation/fundamentals/setup/hosting/dynamicweb-cloud.html#how-to-recycle-the-application

How does you languages look like - Settings -> Products -> Internationalization -> languages. Do you have any languages coming in from the integration with no language ID?

Though a user has nothing to do with a languageid so that looks odd.

If you can provide the URL I can have a quick look.

BR Nicolai

 
Adrian Ursu Dynamicweb Employee
Adrian Ursu
Reply

Hi Nicolai,

The Language section is the default setup of the Swift:

Here is the link
https://tinyurl.com/mrxxbm4a

Thank you,
Adrian

 
Nicolai Pedersen Dynamicweb Employee
Nicolai Pedersen
Reply

Hi Adrian

It was a missing languiage id on ecomstocklocation. Why that bubbles into the users area I cannot answer just yet.

The id might be missing because of a missing mapping.

Later versions of DW10 has more extensive null checks for these kind of lack of data and should not have this issue.

BR Nicoloai

 
Nicolai Pedersen Dynamicweb Employee
Nicolai Pedersen
Reply

This problems arrises from the users area listing user queries from the index. Listing the queries triggers that we load all repositories (including products) that then in turn loads the schema for each type of index, so in this case productindexSchema, that then loads information about the stock location.

So we have some things to change here.

 
Adrian Ursu Dynamicweb Employee
Adrian Ursu
Reply

Hi Nicolai,
Thank you for the detailed response. Now I know how to solve it if the situation surfaces in other solutions.
This one was configured by DW Care so I suppose the standard database may need some adjustments.

Thank you,
Adrian

 
Jeppe Eriksson Agger Dynamicweb Employee
Jeppe Eriksson Agger
Reply

Hi Adrian,

A bug for this issue has been registered under #25072. You can follow the status here: https://doc.dynamicweb.dev/documentation/fundamentals/dw10release/releasenotes/workItemInfo.html?workitemid=25072

- Jeppe

 

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