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Problem with email after submit form

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Pamela Šokčević
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Posted on 26/06/2024 10:32:35

Hi,

I have problem with sending mail after submitting the form.

This form is default on DW 10 last version.

After i insert the inforamtion in form and go to send the request i do not get any email.

This is the form

 

In backend it is set:

 

Am I missing something in the setup? It should send an email at the address the user entered in the form.


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Nicolai Pedersen Dynamicweb Employee
Nicolai Pedersen
Posted on 26/06/2024 13:38:46
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Hi Pamela

Where is this hosted? And have you checked your SMTP settings?

Check that you have a valid SMTP setup and on the setup screen you can also test the connection in the actions menu:

https://doc.dynamicweb.dev/manual/dynamicweb10/settings/system/webhttp/smtp.html

BR Nicolai

 
Pamela Šokčević
Posted on 26/06/2024 14:16:04
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Hi Nicolai,

Thank you for the advice.

I've checked everything and found that I need to fill in the settings under the 'Receipt' section

then i get message on email that is inserted on form.

 

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