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Bug (?)

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Jonas Krarup Dam
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Posted on 30/01/2023 11:10:08

Hi,

I've run into a problem in PIM, and I would like to know if this would be considered a bug, or if it is "working as intended", and we should work around it:

I am working with products that are imported from BC. 

Some of these products have productIDs that contains periods (.).

When I try to add products that has a period in the productID into variants/Product Families, it doesn't work. The products are "cleaned" (removed from groups, related products removed, etc), but it isn't added to the product family (productID isn't changed, variantID isn't set in DB).

DW version is 9.12.9.

Is this a bug, or as intended? Any chance it can be fixed?

Thanks, Jonas


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Adrian Ursu Dynamicweb Employee
Adrian Ursu
Posted on 30/01/2023 13:30:33
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Hi Jonas,

As far as I know, DW recommends to avoid punctuation or any special characters in ProductIds.

In this particular case, VariantIdOptions are separated with dots when creating the VariantID value and probably that's what's causing this issue.

I had a similar issue and I ended up cleaning up the ProductIds. I believe this would be the recommended solution for your case too.

Adrian

 

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