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Unexpected behavior from PIM import products

Kim Søjborg Pedersen
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Hi,
When importing products to PIM It behaves unexpectedly, we try to import data (from excel) into the products product categorie fields via PIM "import products" After import we can not see data in PIM or elsewhere in the UI (the index is updated), but I can see data in the database and sometimes data pops up on some of the products in PIM and frontend, but I can not see the pattern. It's obviously a strange behavior so is there a guess as to what it might be?

DW version 9.10.8


Replies

 
Oleg Rodionov Dynamicweb Employee
Oleg Rodionov
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Hi,

I've checke the import with simple product list exported from Rapido solution based on last DW9.10.17 and was not able to catch an issue. Please, have a look at the video says about my check. Retry your import on a last admin versions as well and submit case to support if still reprodusable and relevant.

BR, Oleg QA

 

 
Kim Søjborg Pedersen
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Hi Oleg,

thanks for the video, thats nice I see it's working on your solution. I have a lot more data, but I will make a video and submit case to support 

/Kim

 

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