Hi,
We had an error when selecting the menu "Edit group" on a PIM product. An error page was displayed instead of the edit group page. This happened to several workmates at the same time.
After some research, we solved it just deleting the navigator cache. We notify it just in case somebody gets into the same issue, and for DW team to fix it in future versions.
At the Monitoring App, two errors were simultaneously recorded. These are their traces.
First error:
2021-10-15 10:01:04.161: An error occurred while attaching module 'eCom_Catalog' (Dynamicweb.Frontend.Content). The url: https://myweb.com/Default.aspx?ID=2464&GroupID=GROUP638&Listado=True,True&Listado=True&Listado=True&PageNum=3&Listado=True. Lucene.Net.Store.AlreadyClosedException: this IndexReader is closed
at Lucene.Net.Index.IndexReader.EnsureOpen()
at Lucene.Net.Index.SegmentReader.DocFreq(Term t)
at Lucene.Net.Index.DirectoryReader.DocFreq(Term t)
at Lucene.Net.Search.Similarity.IdfExplain(Term term, Searcher searcher)
at Lucene.Net.Search.TermQuery.TermWeight..ctor(TermQuery enclosingInstance, Searcher searcher)
at Lucene.Net.Search.TermQuery.CreateWeight(Searcher searcher)
at Lucene.Net.Search.BooleanQuery.BooleanWeight..ctor(BooleanQuery enclosingInstance, Searcher searcher)
at Lucene.Net.Search.BooleanQuery.CreateWeight(Searcher searcher)
at Lucene.Net.Search.Query.Weight(Searcher searcher)
at Lucene.Net.Search.Searcher.Search(Query query, Filter filter, Int32 n, Sort sort)
at Dynamicweb.Indexing.Lucene.LuceneIndexProvider.FillFacetFieldTerms(Facet facet, FieldDefinitionBase field, IndexReader reader, Query searchQuery, QuerySettings settings, FacetGroupResult facetsResult, IList`1 exceptions)
at Dynamicweb.Indexing.Lucene.LuceneIndexProvider.FillFacetResultUsingSpecializedQuery(Facet facet, FieldDefinitionBase field, IndexReader reader, Query searchQuery, QuerySettings settings, FacetGroupResult facetsResult, IList`1 exceptions)
at Dynamicweb.Indexing.Lucene.LuceneIndexProvider.DoFacetSearch(IFacetGroup facets, FieldDefinitionBase[] fields, IndexReader reader, IQuery query, QuerySettings settings, Query originalQuery, IList`1 exceptions)
at Dynamicweb.Indexing.Lucene.LuceneIndexProvider.SearchInternal(IQuery query, QuerySettings settings)
at Dynamicweb.Indexing.Querying.QueryService.Query(IQuery query, QuerySettings settings)
at Dynamicweb.Ecommerce.Frontend.Frontend.GetProductsFromIndexQuery(ProductCatalogShowType settingsType)
at Dynamicweb.Ecommerce.Frontend.Frontend.EcomRender()
at Dynamicweb.Ecommerce.Frontend.Frontend.GetContent()
at Dynamicweb.Frontend.Content.GetModuleOutput(Paragraph paragraph, PageView pageview)
2021-10-15 10:01:04.176: Request headers: [ "Cache-Control", "Connection", "Pragma", "Accept", "Accept-Encoding", "Host", "User-Agent" ]
2021-10-15 10:01:04.176: Request item keys: [ "DynamicwebLiveIntegrationIsIntegrationActive", "owin.Environment", "EcomCart:CustomCartContext", "ActiveGroup", "MS_HttpRequestMessage", "AspSession", "PermissionContextStack", {}, "Dynamicweb.OMC.VisitContext", "AspSessionIDManagerInitializeRequestCalled", "alternateUrlKey", "ExecutionTableMapper", "PagePermissionWithInheritanceFrontend2464", "DWPAGEVIEW", "Dynamicweb.Environment.Web", "Dynamicweb.Tracking.Tracker" ]
2021-10-15 10:01:04.176: Request form: []
Second error:
2021-10-15 10:01:04.161: GetProductsFromIndexQuery: this IndexReader is closed. Lucene.Net.Store.AlreadyClosedException: this IndexReader is closed
at Lucene.Net.Index.IndexReader.EnsureOpen()
at Lucene.Net.Index.SegmentReader.DocFreq(Term t)
at Lucene.Net.Index.DirectoryReader.DocFreq(Term t)
at Lucene.Net.Search.Similarity.IdfExplain(Term term, Searcher searcher)
at Lucene.Net.Search.TermQuery.TermWeight..ctor(TermQuery enclosingInstance, Searcher searcher)
at Lucene.Net.Search.TermQuery.CreateWeight(Searcher searcher)
at Lucene.Net.Search.BooleanQuery.BooleanWeight..ctor(BooleanQuery enclosingInstance, Searcher searcher)
at Lucene.Net.Search.BooleanQuery.CreateWeight(Searcher searcher)
at Lucene.Net.Search.Query.Weight(Searcher searcher)
at Lucene.Net.Search.Searcher.Search(Query query, Filter filter, Int32 n, Sort sort)
at Dynamicweb.Indexing.Lucene.LuceneIndexProvider.FillFacetFieldTerms(Facet facet, FieldDefinitionBase field, IndexReader reader, Query searchQuery, QuerySettings settings, FacetGroupResult facetsResult, IList`1 exceptions)
at Dynamicweb.Indexing.Lucene.LuceneIndexProvider.FillFacetResultUsingSpecializedQuery(Facet facet, FieldDefinitionBase field, IndexReader reader, Query searchQuery, QuerySettings settings, FacetGroupResult facetsResult, IList`1 exceptions)
at Dynamicweb.Indexing.Lucene.LuceneIndexProvider.DoFacetSearch(IFacetGroup facets, FieldDefinitionBase[] fields, IndexReader reader, IQuery query, QuerySettings settings, Query originalQuery, IList`1 exceptions)
at Dynamicweb.Indexing.Lucene.LuceneIndexProvider.SearchInternal(IQuery query, QuerySettings settings)
at Dynamicweb.Indexing.Querying.QueryService.Query(IQuery query, QuerySettings settings)
at Dynamicweb.Ecommerce.Frontend.Frontend.GetProductsFromIndexQuery(ProductCatalogShowType settingsType)
2021-10-15 10:01:04.161: Request headers: [ "Cache-Control", "Connection", "Pragma", "Accept", "Accept-Encoding", "Host", "User-Agent" ]
2021-10-15 10:01:04.161: Request item keys: [ "DynamicwebLiveIntegrationIsIntegrationActive", "owin.Environment", "EcomCart:CustomCartContext", "ActiveGroup", "MS_HttpRequestMessage", "AspSession", "PermissionContextStack", {}, "Dynamicweb.OMC.VisitContext", "AspSessionIDManagerInitializeRequestCalled", "alternateUrlKey", "ExecutionTableMapper", "PagePermissionWithInheritanceFrontend2464", "DWPAGEVIEW", "Dynamicweb.Environment.Web", "Dynamicweb.Tracking.Tracker" ]
2021-10-15 10:01:04.161: Request form: []
Regards,
Tomas
