Developer forum

Hi Nancy,

Long time no speak! Hope you're well!

Is your issue similar to this? https://doc.dynamicweb.com/forum/pim/pim/publishing-pim-feed-raises-error Removing the fields, saving and adding the ones I  needed back in fixed it for me on most of my feeds. 

Imar

Well hello Imar!  Nice to hear from you!   :)

Thanks for referencing your previous post.  After reviewing your post https://doc.dynamicweb.com/forum/pim/pim/publishing-pim-feed-raises-error, unfortunately, we do not believe that this is the solution to the issue that we've seen. The exception message is more generic and it happens with new feeds too.   It only happens when the results are completely empty.   As long as there is at least one result, it’s not a problem.

Hi Nancy,

In that case, let's hear what the D|W / PIM people have to say...

Imar

Hi Nancy,

I have just tested what you are describing, and you are right, that the Dynamicweb XML and Dynamicweb CSV template will throw an exception if the feed does not contain any products.
I have created a bug of this (DevOps#1753), which is planned for the next 9.10 hotfix.

Thank you for reporting this, and sorry for the inconvenience. If it's a blocker for your work, I can provide you with the updated templates here.

Best regards,

Steffen

Hi Nancy

The problem regading #1753 Standard Feed templates will throw exception if the feed is empty

Has now been resolved in hotfix version 9.10.8

You are able to get this from the download section: https://doc.dynamicweb.com/downloads/releases

Please contact support@dynamicweb.dk if you need any help regarding upgrading

Kind Regards
Dynamicweb Support
Kristian Kirkholt

Thank you very much for this update.  We very much appreciate this being resolved.

We will apply the fix in the v 9.10.8 release.  We will reach out if we have any follow-up questions after upgrading.

Thanks again.