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Error importing from CSV

Kenneth Radoor
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Im trying to import new products into a group in PIM in DW 9.10.4

The new product are in a CSV file.

the csv is pretty basic with only a few fields:

ProductId; ProductLanguageId; ProductVariantId; ProductName; ProductNumber

For some reason im not able to choose anyting in "Import Key"

If i click on "Appy settings to preview", i get a "Unable to load data for preview"

If i choose any setting in "Source encoding" i get a servererror eg. "UTF8' is not a supported encoding name."

When i click on "Next"

The mappins are empty

Sometimes i get a servererror in the Devtools in the file: /Admin/Module/IntegrationV2/Import/DataImport_SetMapping.aspx?SourceTableSelector=EcomProducts

I have also tried exporting an excel from PIM, made changes to that file (added new products), and then importing it again. In that case i also got an error.

Regards

/Kenneth


Replies

 
Oleg Rodionov Dynamicweb Employee
Oleg Rodionov
Reply

Hi,

I've reproduced the issue related to CSV import, it is now bugged by DevOps BUG 1183 submitted and will be fixed on upcoming DW release. But I was not able to reproduce issue with Excel file import regarding your case - proof.

BR, Oleg QA   

 

 

 
Kristian Kirkholt Dynamicweb Employee
Kristian Kirkholt
Reply

Hi Kenneth

The problem #1183 regarding Import of products via CSV file

Has been resolved in Dynamicweb version 9.10.7

This version is available from download section: https://doc.dynamicweb.com/downloads/releases

Please contact support@dynamicweb.dk if you have questions regarding the upgrade

Kind Regards
Dynamicweb Support
Kristian Kirkholt

 

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