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SQL Timeout after upgrading from Rapido 2.1 to Rapido 3.1

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Martin Grønbekk Moen
Martin Grønbekk Moen
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Posted on 27/05/2019 09:13:17

We have followed the guides on how to upgrade from Rapido 2.1 to Rapido 3.1. It looks like it is working for some parts of the site, but everything that is in contact with products is throwing a SQL timeout exception.

For example the promotion products on the front page is throwing this exception:

Error executing template "Designs/Rapido/Paragraph/PromotionProducts.cshtml"
System.Data.SqlClient.SqlException (0x80131904): Execution Timeout Expired.  The timeout period elapsed prior to completion of the operation or the server is not responding. ---> System.ComponentModel.Win32Exception (0x80004005): The wait operation timed out
   at System.Data.SqlClient.SqlConnection.OnError(SqlException exception, Boolean breakConnection, Action`1 wrapCloseInAction)
   at System.Data.SqlClient.TdsParser.ThrowExceptionAndWarning(TdsParserStateObject stateObj, Boolean callerHasConnectionLock, Boolean asyncClose)
   at System.Data.SqlClient.TdsParser.TryRun(RunBehavior runBehavior, SqlCommand cmdHandler, SqlDataReader dataStream, BulkCopySimpleResultSet bulkCopyHandler, TdsParserStateObject stateObj, Boolean& dataReady)
   at System.Data.SqlClient.SqlDataReader.TryConsumeMetaData()
   at System.Data.SqlClient.SqlDataReader.get_MetaData()
   at System.Data.SqlClient.SqlCommand.FinishExecuteReader(SqlDataReader ds, RunBehavior runBehavior, String resetOptionsString, Boolean isInternal, Boolean forDescribeParameterEncryption, Boolean shouldCacheForAlwaysEncrypted)
   at System.Data.SqlClient.SqlCommand.RunExecuteReaderTds(CommandBehavior cmdBehavior, RunBehavior runBehavior, Boolean returnStream, Boolean async, Int32 timeout, Task& task, Boolean asyncWrite, Boolean inRetry, SqlDataReader ds, Boolean describeParameterEncryptionRequest)
   at System.Data.SqlClient.SqlCommand.RunExecuteReader(CommandBehavior cmdBehavior, RunBehavior runBehavior, Boolean returnStream, String method, TaskCompletionSource`1 completion, Int32 timeout, Task& task, Boolean& usedCache, Boolean asyncWrite, Boolean inRetry)
   at System.Data.SqlClient.SqlCommand.RunExecuteReader(CommandBehavior cmdBehavior, RunBehavior runBehavior, Boolean returnStream, String method)
   at System.Data.SqlClient.SqlCommand.ExecuteReader(CommandBehavior behavior, String method)
   at Dynamicweb.Data.Database.CreateDataReader(IDbCommand command, CommandBehavior behavior)
   at Dynamicweb.Data.Database.CreateDataReader(CommandBuilder commandBuilder, IDbConnection connection, IDbTransaction transaction, CommandBehavior behavior, Int32 commandTimeout)
   at Dynamicweb.Data.Database.CreateDataReader(CommandBuilder commandBuilder, IDbConnection connection, IDbTransaction transaction, Int32 commandTimeout)
   at Dynamicweb.Ecommerce.Variants.VariantCombinationRepository.GetAll()
   at Dynamicweb.Ecommerce.Variants.VariantCombinationService.InitializeVariantCombinations()
   at System.Lazy`1.CreateValue()
--- End of stack trace from previous location where exception was thrown ---
   at System.Runtime.ExceptionServices.ExceptionDispatchInfo.Throw()
   at System.Lazy`1.get_Value()
   at Dynamicweb.Ecommerce.Variants.VariantCombinationService.GetVariantCombinations(String productId)
   at Dynamicweb.Ecommerce.Products.Product.get_IsVariantMaster()
   at Dynamicweb.Ecommerce.ProductCatalog.ViewEngine.BulkCreateView(ProductViewModelSettings settings, Boolean isRecursive, IList`1 products)
   at Dynamicweb.Ecommerce.Content.Items.Editors.ProductEditor.GetViewModelValue(Object value)
   at System.Lazy`1.CreateValue()
   at System.Lazy`1.LazyInitValue()
   at Dynamicweb.Frontend.ItemFieldViewModel.GetValue()
   at CompiledRazorTemplates.Dynamic.RazorEngine_0c6dfa730ba54a1b8d66b5665e82e61a.Execute() in D:\home\site\wwwroot\Solution\Files\Templates\Designs\Rapido\Paragraph\PromotionProducts.cshtml:line 28
   at RazorEngine.Templating.TemplateBase.RazorEngine.Templating.ITemplate.Run(ExecuteContext context, TextWriter reader)
   at RazorEngine.Templating.RazorEngineService.RunCompile(ITemplateKey key, TextWriter writer, Type modelType, Object model, DynamicViewBag viewBag)
   at RazorEngine.Templating.RazorEngineServiceExtensions.<>c__DisplayClass16_0.b__0(TextWriter writer)
   at RazorEngine.Templating.RazorEngineServiceExtensions.WithWriter(Action`1 withWriter)
   at Dynamicweb.Rendering.Template.RenderRazorTemplate()

And the product catalog page feed is throwing this:

System.Data.SqlClient.SqlException (0x80131904): Execution Timeout Expired.  The timeout period elapsed prior to completion of the operation or the server is not responding. ---> System.ComponentModel.Win32Exception (0x80004005): The wait operation timed out
   at System.Data.SqlClient.SqlConnection.OnError(SqlException exception, Boolean breakConnection, Action`1 wrapCloseInAction)
   at System.Data.SqlClient.TdsParser.ThrowExceptionAndWarning(TdsParserStateObject stateObj, Boolean callerHasConnectionLock, Boolean asyncClose)
   at System.Data.SqlClient.TdsParser.TryRun(RunBehavior runBehavior, SqlCommand cmdHandler, SqlDataReader dataStream, BulkCopySimpleResultSet bulkCopyHandler, TdsParserStateObject stateObj, Boolean& dataReady)
   at System.Data.SqlClient.SqlDataReader.TryConsumeMetaData()
   at System.Data.SqlClient.SqlDataReader.get_MetaData()
   at System.Data.SqlClient.SqlCommand.FinishExecuteReader(SqlDataReader ds, RunBehavior runBehavior, String resetOptionsString, Boolean isInternal, Boolean forDescribeParameterEncryption, Boolean shouldCacheForAlwaysEncrypted)
   at System.Data.SqlClient.SqlCommand.RunExecuteReaderTds(CommandBehavior cmdBehavior, RunBehavior runBehavior, Boolean returnStream, Boolean async, Int32 timeout, Task& task, Boolean asyncWrite, Boolean inRetry, SqlDataReader ds, Boolean describeParameterEncryptionRequest)
   at System.Data.SqlClient.SqlCommand.RunExecuteReader(CommandBehavior cmdBehavior, RunBehavior runBehavior, Boolean returnStream, String method, TaskCompletionSource`1 completion, Int32 timeout, Task& task, Boolean& usedCache, Boolean asyncWrite, Boolean inRetry)
   at System.Data.SqlClient.SqlCommand.RunExecuteReader(CommandBehavior cmdBehavior, RunBehavior runBehavior, Boolean returnStream, String method)
   at System.Data.SqlClient.SqlCommand.ExecuteReader(CommandBehavior behavior, String method)
   at Dynamicweb.Data.Database.CreateDataReader(IDbCommand command, CommandBehavior behavior)
   at Dynamicweb.Data.Database.CreateDataReader(CommandBuilder commandBuilder, IDbConnection connection, IDbTransaction transaction, CommandBehavior behavior, Int32 commandTimeout)
   at Dynamicweb.Data.Database.CreateDataReader(CommandBuilder commandBuilder, IDbConnection connection, IDbTransaction transaction, Int32 commandTimeout)
   at Dynamicweb.Ecommerce.Variants.VariantCombinationRepository.GetAll()
   at Dynamicweb.Ecommerce.Variants.VariantCombinationService.InitializeVariantCombinations()
   at System.Lazy`1.CreateValue()
--- End of stack trace from previous location where exception was thrown ---
   at System.Runtime.ExceptionServices.ExceptionDispatchInfo.Throw()
   at System.Lazy`1.get_Value()
   at Dynamicweb.Ecommerce.Variants.VariantCombinationService.GetVariantCombinations(String productId)
   at Dynamicweb.Ecommerce.Products.Product.get_VariantCount()
   at Dynamicweb.Ecommerce.Frontend.Renderer.RenderProduct(Product product, Boolean extendedProperties, Template template, Int32 loopCounter, Boolean renderRelated, String productUrl, Int32 quantity, Int32 wishListId, Boolean renderPublicList, Boolean isRecursiveCall, Lazy`1 categoryFieldSorting, Int32 orderLineOfProductCount, String unitId)
   at Dynamicweb.Ecommerce.Frontend.Renderer.RenderProducts(ProductCollection products, Template parentTemplate, String loopName, Int32 loopCounter, Boolean renderRelatedProducts, Boolean renderRelatedLists, Boolean isRecursive)
   at Dynamicweb.Ecommerce.Frontend.Renderer.RenderProducts(ProductCollection products, Template parentTemplate)
   at Dynamicweb.Ecommerce.Frontend.Renderer.RenderProducts(ProductCollection products)
   at Dynamicweb.Ecommerce.Frontend.Frontend.ListProducts(ProductCollection products, String groupsIdent, Boolean hasBeenSorted)
   at Dynamicweb.Ecommerce.Frontend.Frontend.GetProductsFromIndexQuery(ProductCatalogShowType settingsType)

Have you seen this before?
By the way, we have tried to create a brand new repository, index and query. The problem is still there, even if we use the new index.


Replies

 
Nicolai Pedersen
Posted on 27/05/2019 15:59:05
Reply

This is not the repository - it is the SQL database, so I would look into that. If the solution is hosted by us, our team can look into it?

BR Nicolai

 
Martin Grønbekk Moen
Martin Grønbekk Moen
Posted on 27/05/2019 17:02:11
Reply

Hi Nicolai. It is hosted by a 3rd party, not you or us.
But we still need help. We have created a support ticket, please help us out with some expertise.

 

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