Developer forum

Forum » Rapido » Setting of Order Discount is not working.

Setting of Order Discount is not working.

E-mail notifications
Khaing May Thaw
Reply
Posted on 10/05/2019 11:59:03

Hi,

I had created 2 Order discounts, one for Get $5 if buy more than $100 and above and one for Get $10 if buy more than $180 and above.

I would like to be only one order discount should be applied at any one time.

The logic I want is that if the order hits $100, then $5 off. But once it reached $180, they get $10 off.

So I configured the Order Discount Setting, selected Highest and checked "Only User Order Discount" checkbox but it had applied for both order discounts. Kindly check the below images.


Best Regards,

May Thaw.


Replies

 
Olga Shedko Dynamicweb Employee
Olga Shedko
Posted on 23/05/2019 08:30:41
Reply

Hello May,

I cannot reproduce this bug. On my solutions it works correct - only one discount applies at a time. You can see it from this video https://www.screencast.com/t/fkcXHeIH2Rv (in my case I have to discounts: Get $5 if buy more than $1000 and above AND Get $10 if buy more than $2000 and above). So, I need the additional information for reproducing/fixing:

a. Please specify which Rapido admin version you are currently using (mine is the latest 9.6.9)

b. Please be sure that "Highest" discount behavior type is SELECTED and SAVED in Orded discounts settings, since it's not vivid from the attached screen

c. Please make the screendumps of both your discounts settings (all fields, need to check) OR you can just give me your solution's URL if possible 

Thank you.

Best regards

Olga |QA

 

You must be logged in to post in the forum