After building family products hit app errors on search

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Tan Pang Lin

Posted on 27/11/2018 14:29:21

I had build family product by selecting a product>click combined product>family product for "INA-AC 7555"

After that I perform a seach "2254-rsy" and hit app error as per the video. Before that I had no issue using searh

https://www.useloom.com/share/39675e0b5d3f49d1ab786fdfe993a859

the website is https://cl-dev.dynamicwebapac.com

Thanks

Pang Lin

Replies

Nicolai Pedersen

Posted on 27/11/2018 14:59:31

This seems to be related to the permissions.

Delete all records from [EcomUserPermission] and [EcomUserPermissionType] and remove all xml files from /Files/Cache.net folder.

And try again.

Tan Pang Lin

Posted on 28/11/2018 15:21:35

Dear Nicolai

Thank you for the reply.

Unfortantely, after following what you have mentioned, the error still exist.

Looking forward to hear from you.

Thanks

Pang Lin

Tan Pang Lin

Posted on 28/11/2018 15:25:53

Dear Nicolai

https://www.useloom.com/share/6627a10eb9b44ffe99280eefcb96dbcb

the same error was hit was changed the view option to "all", please refer to above video.

Thanks

Pang Lin

Shiwanka Chathuranga

Posted on 28/11/2018 15:29:53

We cleared files and removed records in 2 tables but still, these error comes on normal accounts

when we logged from angel account no errors and working fine

Tan Pang Lin

Posted on 29/11/2018 09:40:41

Any update?

I noted when clicking "all product", I hit the same error.

https://www.useloom.com/share/513ec3f92717459e81b9aefba6d02540

Thanks

Pang Lin

Tan Pang Lin

Posted on 03/12/2018 06:58:24

Dear Nicolai

Although the search funciton now work.

But the click on "all products" give app errors.

https://www.useloom.com/share/513ec3f92717459e81b9aefba6d02540

Any update on it?

Thanks

Pang Lin

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After building family products hit app errors on search

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