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PDF equals true stopped working

Imar Spaanjaars Dynamicweb Employee
Imar Spaanjaars
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Hi there,

On one of the sites I am maintaining, the PDF option stopped working. Instead of a PDF, all I get is a empty document. In Fiddler all I see is empty document as well. Debugging the page gives me something like this:

Time Event From last From start
5/16/2011 4:23:57 PM.736 Begin Execution 0 0
5/16/2011 4:23:57 PM.736 RetrieveApplication start 0 0
5/16/2011 4:23:57 PM.736 RetrieveApplication end 0 0
5/16/2011 4:23:57 PM.736 End Execution 0 0

Which is not much ;-)

Is there anything I can look at to see what exactly happens? There's a lot of custom code in the solution, but before I dig into that I wanted to know if this is a known issue. I read in the list of open issues that the PDF stops working when IE 9 is installed on the server, but in this case the server runs IE8. I can reproduce the problem locally on a Windows 7 machine with IE 9.

Any ideas are welcome.

Imar

Replies

 
Nicolai Høeg Pedersen
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Does event viewer of the server tells you anything?

Sometimes the object can hang/lock or give hidden errors when it cannot access the temp folder due to security. That can usually be seen in the event viewer - and a good old thing that can work with this - rebooting the server? Helps if the object is locked up.

 
Imar Spaanjaars Dynamicweb Employee
Imar Spaanjaars
Reply

There's no information in the event log. It also doesn't really hang; it simply returns nothing real soon. 

I'll try rebooting the machine, and otherwise upgrade to a recent version of Dynamicweb before I continue my investigation.

Thanks,
 


 

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