Submenu disappears in frontend

Posted on 24/02/2011 15:03:43

Hello,

Version 19.1.1.0 The website has been built with the 'new' design/layout method.

Under specific circumstances, at the front-end, the pages under the main menu disappear from the navigation menu which is rendered through XSLT.

This happens when a paragraph on a main page is switched on or off;
The pages which are the direct children of that page are now not shown in the submenu anymore at the frontend.
When investigating the XSLT and outputting all the XML, it seems that the childcount attribute contains value '0' and not '9'. Also, the children are not in the XML output. This causes the submenu to remain blank.

To fix this situation, a "save" of a page (randomly chosen) will show the menu again at the front-end; Also, a restart (IIS) of the application will do the trick. So this looks likes an internal DW thing causing this annoying problem.

The problem appears also when editing content on the (top menu) page.

This problem occurs within 2 instances of the same website (same project). We cannot reproduce this problem within another project.

Please advise, since you can understand that our customer is not happy, seeing complete submenu's disappear at the front-end while doing minor changes in the backend.

Kind regards,
Ton

Replies

Posted on 25/02/2011 05:14:23

Hi Ton,
To help you we need link to the problem page.

Kind regards.
Yury

Posted on 25/02/2011 10:05:20

This is a test environment for the customer, which is accessed by specific IP-adresses. Please PM your IP-address so we can add it.
Thanks,
Ton

Posted on 11/03/2011 17:26:18

We now have a second example of a DW implementation where a XSLT generated menu disappears from the website when editing paragraphs.

My collegue reproduces this behaviour as follows:

When unpublishing a page which has subpages (which are shown in the menu), and re-publishing them, the submenu has disappeared;

I get the menu's back by just saving the "edited urls" in the managemen center.

Please Dynamicweb, take this seriously. Is it necessary to create an issue?

Thanks,
Ton

Posted on 12/03/2011 00:02:01

Hi, we know about this bug (publish/unpublish in paragraph list cause problems with menu) and it is fixed in new release.
Use please publish button in page PROPERTIES, until you receive new release, it works properly.

Kind regards.
Yury

Nicolai Høeg Pedersen

Posted on 14/03/2011 12:45:10

Hi

The bug Yury talks about is only a UI thing and has nothing to do with this issue.

Paragraphs and the navigation has no impact on each other, so I think the problem i something else.

The problem seems to be site (xslt-template) specific and we can only help if we have some sort of access. Attach the XML and XSLT to this thread and we can have a look.

Posted on 16/03/2011 12:23:28

Hello,

The problem is not site-specific, we now have 2 independent sites with the same problem. The first site uses a custom made XSLT, the second site uses the standard LIclean template. So I doubt that the XSLT causes the problem.

We can give you access to one of the environments by allowing your IP, please mail me directly so we can sort things out.

Thanks,
Ton

Posted on 18/03/2011 00:37:02

Hi Ton,

I've recently lost my sub-menus when upgrading to 7.2. I've was told by the support-guys that all attributes need to be on the content placeholders: id, class and title.

I don't know if it's going to work - while the solution I worked on was with NAV integration, we decided to wait a month or 2 with the upgrade, to avoid any bugs.

But the menu's used was the a standard xslt.

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Submenu disappears in frontend

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