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Discount only showing after refresh

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Posted on 07/02/2011 08:53:49
Do the following to see the error.

1) Go to www.vanityx.com
2) Click order
3) Add someting to the basket
4) Click checkout
5) Enter "john" as promotional code (Without the ")
6) Fill out order information with TEST
7) Click "next".
8) The discount does NOT appear. Now refresh the webpage (F5). The Discount now appears.

What is wrong here?

Replies

 
Nicolai Høeg Pedersen
Posted on 08/02/2011 11:23:30
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I'm clueless...

Will have someone investigate.
 
Posted on 08/02/2011 12:17:41
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 When do you think you can have an answer?
 
Posted on 14/02/2011 15:55:59
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We have a bug regarding order field discounts (bug 5761).
The problem is that a order field discount is never applied to the order (added to the receipt). The fix for that will be a part of the upcoming Service Release.

I'm not sure if your problem is the same, but I can't reproduce your problem on our developer site (with our service release).
I add the order field value in step 1 and go to step 2 with a cart and the discount is applied and always visible.

Maybe we can't reproduce your problem because we have fixed the order field bug.

 
Posted on 14/02/2011 16:01:45
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 So can you roll out the fix on the server running this solution?
 
Posted on 15/02/2011 07:52:02
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Try the hotfix 19.2.0.4 that's available in the Download section:
http://engage.dynamicweb-cms.com/Releases-177.aspx

It should include the fix for the order field discount for cartv2.

I hope this will help you.
 
Posted on 15/02/2011 09:40:37
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It sounds great.

Unfortunately I don't have a clue about what to do with your information :-)

Can you please either describe to me how to install a hotfix or install it for me.

Thanks!

 
Posted on 15/02/2011 10:37:55
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It's only our Service Desk that have access to the network that your solution is placed on, but I have asked one of the supporters to upgrade the solution to hotfix 19.2.0.4.
It should be upgraded in 10 mins.

 
Posted on 15/02/2011 10:48:40
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About upgrade/downgrade:
http://engage.dynamicweb-cms.com/Default.aspx?ID=389&ProductID=PROD219

 

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