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Removing inactive products from Favorites list

Melissa Borgmann

Posted on 06/12/2022 22:30:58

Inactive products are not currently removed from a user's Favorites list even if Settings > Ecommerce > Advanced configuration > General > Only show products that are active is true. This setting should be honored within the Favorites list as it is in the product catalog (or at least mark inactive items in Favorites as 'Item no longer available' and remove action items except for 'Remove').

Replies

Melissa Borgmann

Posted on 03/02/2023 00:09:58

Hello! Just bumping this - can anyone tell me if this is expected behavior or a bug? If the former, I can re-post in the Feature requests section instead.

Oleg Rodionov

Posted on 06/02/2023 01:28:53

This post has been marked as an answer

Hello,

The issue is reproduced on last DW9.14.9. I've created new task 11880 to fix it. You can temporary use frontend of 'Customer Experience Center-Favorites' module that follows the option and product activation state correctly now.

BR, Oleg QA

Votes for this answer: 1

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