Order emails not sending with 9.14.3

Scott Forsyth

Posted on 01/12/2022 00:32:11

Hello,

We performed an upgrade for a site to 9.14.3 and the order confirmation emails have stopped working. We were able to find a work item number of #10768 about this. It was reported 2 weeks ago.

Does that look like it will be worked on fairly soon? We are having to downgrade a site that was looking forward to this upgrade, and we have a few sites we wanted to upgrade to the 9.14.x version, but we'll wait for now.

Thanks,
Scott

Replies

Scott Forsyth

Posted on 05/12/2022 15:22:01

Bump. Unless I'm missing something, this makes 9.14 unusuable since doesn't send order confirmation emails. If there's a workaround, I'm happy to work with that too.

Thanks,
Scott

Oleg Rodionov

Posted on 06/12/2022 08:03:12

Hi Scott,

Yup, the issue is reproduced even on last 9.14.5. The task has already been assigned to fix it quickly. No any workaround seems to be exist now. Sorry, for inconvenience.

BR, Oleg QA

Scott Forsyth

Posted on 09/12/2022 06:43:00

Thanks Oleg for rushing that through.

All the best,
Scott

Scott Forsyth

Posted on 21/01/2023 00:54:29

Hi Oleg,

Has this been resolved? I don't see it in the release notes or list of known bugs. Is this happening for everyone on 9.14, or is there a workaround?

Thanks,
Scott

Scott Forsyth

Posted on 24/01/2023 20:26:32

Hi Oleg (and others in the future),

I found that this was addressed in #10768 which is out in 9.14.7, so it sounds like we're good to go to upgrade now.

Thanks,
Scott

Oleg Rodionov

Posted on 25/01/2023 00:51:24

Hi Scott,

Yes, you are right, the fix is already in the release. Besides, I've extra checked the issue on last DW9.14.8 and saw the feature works OK. Sorry for not quick reply.

BR, Oleg QA

Scott Forsyth

Posted on 25/01/2023 01:40:48

Hi Oleg,

No problem at all. Thanks for verifying.

Scott

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Order emails not sending with 9.14.3

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