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Cart validation error

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Adrian Ursu Dynamicweb Employee
Adrian Ursu
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Posted on 29/11/2022 10:44:58

Hi guys,

We have a solution running on DW 9.12.10 and a slightly modified Swift.

We have noticed some situations where orders have been submitted upon "orderline delete". It does not happen when changing order quantity, it happens only when deleting orderlines.

The order submission should not happen though, because the checkbox for "Customer acceptance" was unchecked. Which leads me to believe that something is wrong on the order step validation part.

Is this a known issue related to 9.12 branch? Or something we are missing in the configuration? 

This is a pretty critical issue we have encountered in Production. It would be very useful to understand if we need to Upgrade or change some configurations.

Thank you,
Adrian


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Nicolai Pedersen Dynamicweb Employee
Nicolai Pedersen
Posted on 29/11/2022 10:50:17
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Hi Adrian

That is an unknown error - I have not seen that before. It could be interesting to take a look at the cart log on the affected orders. Can you provide that? Later versions of 9.13 contains much better logging in this area by the way.

 
Adrian Ursu Dynamicweb Employee
Adrian Ursu
Posted on 29/11/2022 11:00:37
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Hi Nicolai,

If you tell me what you need from the logs, I can surely export the data.

I have found a bug in 9.13.4 that sounds like our situation:

6932 Bug Deleting product cart gets empty and order completed
Dynamicweb\Ecommerce
Date Created: 01/03/2022
Date Fixed: 20/05/2022Found in version: 9.13.1		 Closed 9.13.7

 

Could this be the same issue?

Thank you,
Adrian

 

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