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Abandoned cart email SubscribersLimit error

Melissa Borgmann
Melissa Borgmann
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Hello!

We have an odd error coming through when testing an abandoned cart email campaign, "A site has passed its email subscriber limit" (see screenshot). Has anyone run into this before or have any ideas on where to start looking? Solution is on 9.10.12.


Replies

 
Nicolai Pedersen
Nicolai Pedersen
Reply

It is because your Dynamicweb email marketing license does not have sufficient email subscribers included - so this is a license limitation.

 
Melissa Borgmann
Melissa Borgmann
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Nicolai - so simple and obvious in hindsight; that worked. Thank you very much for pointing me in the right direction!

 

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