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Missing documentation for email marketing automation Flow

Hans Kloppenborg
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Hiya,

It seems that the email marketing automation has changed, at least in DW 9.9.x, and now uses a "Flow" menu to configure. When I click the Help button on the flow screen it goes to https://doc.dynamicweb.com/frontpage?m=keywordfinder&keyword=omc.email.flow&LanguageID=en , which results in no information, just the homepage.

We have looked at the old documentation and tried as much as possible to work with that, but despite what I think are correct settings and manually triggering of the scheduled task there is never a mail being sent, and no errors or such in the logs as far as I can see.

Do you have any tips of common mistakes configuring this, or can the documentation be added?

Greets Hans


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Nicolai Pedersen Dynamicweb Employee
Nicolai Pedersen
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This post has been marked as an answer

Hi Hans

Find the documentation here: https://doc.dynamicweb.com/documentation-9/marketing/email-marketing/flows

Seems like the help button feature is broken - or not setup for this feature.

BR Nicolai

Votes for this answer: 1

 

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