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Carts throw error in the backend

Fabio Monte
Fabio Monte
Reply

Hi

Using DW 9.8.6, Rapido 3.2, we are seeing an exception when entering a cart in the backend.

Here's a screencast to repro the issue: https://www.screencast.com/t/GNSfn9lEyZ

It doesn't seem to happen in every cart but something might be off, can you check?


Replies

 
Nicolai Pedersen Dynamicweb Employee
Nicolai Pedersen
Reply

Difficult one without the data. Any custom?

Also check that you have default payment and delivery options for the country. Could be that.

Also try switching to one step checkout and see if that fixes the issue.

Otherwise we need a copy of the order record that causes the issue. Or database.

Thanks, Nicolai

 
Terri Donahue Dynamicweb Employee
Terri Donahue
Reply

Hi Nicolai,

I've removed all custom dlls and am taking a backup of the solution now. Do you need that or just the db?

 
Nicolai Pedersen Dynamicweb Employee
Nicolai Pedersen
Reply

just the db!

 
Terri Donahue Dynamicweb Employee
Terri Donahue
Reply

Hi Nicolai,

I was able to determine that the SHOPID was wrong on the cart. All is fixed now.

Thanks

 

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