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Shopping cart error related to Gift Cards (DW 9.8.5)

Fabio Monte
Fabio Monte
Reply

Hello

We upgraded a solution to 9.8.5 and have come across an issue with GiftCard in the shopping cart template.

We are also having trouble opening the Vouchers and Discounts nodes and wondering if it's all related and what may be causing this.

Here's a screencast : https://www.screencast.com/t/KzGF7aZ9Fa 


Replies

 
Oleg Rodionov Dynamicweb Employee
Oleg Rodionov
Reply

Hi Fabio,

What's DW verison was upgraded and what's desing was used - any standard Rapido version or some customized one? And please confirm that prevous version did not have the backend issues. I was able to reproduce the backend issues even on DW9.7 as well as on last DW9.8.6 with solution deployed via wizard (TFS 80028 new created) but cannot reproduce the frontend exception. I've tried to launch admin related to URL you have used in the video but had no access, redirect to a frontend only where I cannot see the error in cart. So, provide valid URL to the solution if possible.

BR, Oleg QA    

 
Fabio Monte Dynamicweb Employee
Fabio Monte
Reply

Hi Oleg

Thanks for looking into this.

The previous version was 9.4.15 using a customized design and there weren't any issues entering the Voucher and Order Discounts nodes.

Regarding the frontend issue ,we were able to fix it by instantiating a new GiftCardService.

 
Oleg Rodionov Dynamicweb Employee
Oleg Rodionov
Reply

Hi Fabio,

Thanks for commenting. Great regarding solving the frontend issue, I hope the backend one will be fixed by TFS 80028 in upcoming DW release.

BR, Oleg QA  

 

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