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Forum » Dynamicweb 9.0 Upgrade issues
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Detecting Extra slowness in cart page for logged in user 9.13.13
We are seens some slowness for logged in users in cart page after upgrading to 9.13.13 ...
Shiwanka Chathuranga
04/10/2022 10:31:06
Last post: 04/10/2022 13:36:18
Changed behaviour in Product.GetPrice(currencyCode, countryCode)
Hey, I've just updated a solution from 9.10.x to 9.13.11, and afterwards, prices where wrong. Specifically, prices in the EcomPrices table which reference a groups customer number in the PriceCustomerGroupID column no longer worked. I debugged in ...
Jonas Krarup Dam
14/09/2022 12:38:11
Last post: 03/10/2022 10:23:07
9.13.2 to 9.13.11 Upgrade - Avalara.AvaTax.netstandard20 Errors
Hi Team, I upgraded a site from 9.13.2 to 9.13.11, and now the site throws FileNotFoundException errors for Avalara.AvaTax.netstandard20.dll on any product page. I enabled Assembly binding logging/Fusion Logging, and the log explained the error a lit ...
John Perez
26/08/2022 17:55:35
Last post: 03/10/2022 10:17:43
Slow loading of user page in admin module after upgrade
Hi After upgrading a custom solution to version 9.13.11, we have experienced a slow render of the user page in the admin panel. The user page comes back to live between 2-10 minutes. Our customer has two different environments, one hosted on Azure, a ...
Daniel Hollmann
02/09/2022 09:19:46
Last post: 16/09/2022 11:22:23
9.13.3 upgrade causes slow loading of Users page
Hi, We have recently upgraded a few sites to the 9.13.3 version, and have noted the issue of a very slow load time on the first hit of the day (before cache is built up), when trying to open the Users module. The load time is around 2-3 minutes. Afte ...
Anna Gaeta
29/03/2022 23:26:25
Last post: 08/09/2022 22:29:45
Error on Marketing module email send
We are getting error on Marketting module when click email send. solution upgrade from 9.13.3 to 9.13.8 ...
Shiwanka Chathuranga
18/08/2022 10:57:20
Last post: 23/08/2022 12:30:25
Event viewer not found
Hi. I'm upgrading a solution from version 9.8.13 to 9.13.11 I have sevarl issues, but a big one is that the event viewer can't be found. I get this errror. Any tips on what I should do? ...
Daniel Hollmann
22/08/2022 16:34:46
Last post: 22/08/2022 20:46:03
Swift Related products slider issue
Hello DW, When using the related products feature in the products slider, it says that it will create a slider for each related group. That is also true, and it does create two sliders if you have two groups, the thing is that it pulls the same produ ...
Martin Ottesen
12/08/2022 14:11:40
Last post: 15/08/2022 12:36:25
Upgrading from 9.12.5 to 9.13.10 causes a AccessUserTreeSection error
Hi I have upgraded a local install, to 9.13.10 and the usermanagement tab is wierdly completely empty. If I select "change password" through the upper right short cut, I instead get the following error: [IndexOutOfRangeException: AccessUser ...
Claus Kølbæk
09/08/2022 15:01:03
Last post: 10/08/2022 11:26:29
9.2.17 to 9.10.21 upgrade - 404 error on frontend
Hi Team, I upgraded a solution from 9.2.17 to 9.10.21 (with an intermediate step of 9.4.19) today. So, the upgrade path was 9.2.17--->9.4.19--->9.10.21. The issue I'm running into now is that the frontend of the site will no longer display. ...
John Perez
02/08/2022 01:49:45
Last post: 04/08/2022 16:54:27
Getting Sql Exception occurred In ParagraphRepository.GetParagraphs after upgrade
Hi DW, I have getting this error whenever I try and open some content from within DW. It is version 9.6.3. Any ideas? Sql Exception occurred In ParagraphRepository.GetParagraphs Description: An unhandled exception occurred during the execution of the ...
Martin Møller Christensen
10/04/2019 13:06:50
Last post: 14/07/2022 08:55:28
Dynamicweb.Admin 9.13.9 file/product version dll information is still named as version 9.13.8
Hi DW, As the title mentions the Dynamicweb.Admin 9.13.9 dll is still named as 9.13.8 version in the dll information, resultning in the administration saying the current version is 9.13.8 and not 9.13.9. Does this result in any bigger issues (if it a ...
Mikkel Hammer
29/06/2022 10:49:33
Last post: 30/06/2022 09:07:38
Root links are redirected to homepage after Upgrade to 9.13.x
Hi guys, I have a solution that I have upgraded from 9.9.8 to 9.13.6. After the upgrade, I have noticed that all links that are rendered in the root, are displaying the Homepage although the link in the browser URL is changed: Has anybody else notice ...
Adrian Ursu
07/05/2022 19:19:01
Last post: 23/06/2022 08:22:21
Cybersource: RunSimpleOrderTransaction error
Hi, We had a solution updated to 9.13.7 and after that the we started getting a CyberSource error in all orders. Orders throw the following error but still finish successfully: Dynamicweb.Ecommerce.CheckoutHandlers.CyberSource.CyberSource ERROR: RunS ...
Cátia Torego
21/06/2022 11:02:41
Last post: 22/06/2022 19:02:43
Adding catalog as paragraph app results into XmlException
Hi guys ... I just upgraded a solution to the newest (9.13.8) admin because of errors when adding custom product field to my 9.12.4 admin solution. It helped, no problems there anymore. But now I cant add a Product catalog app anymore. The old ecom a ...
Peter Leleulya
13/06/2022 14:26:52
Last post: 15/06/2022 12:28:59
Update requires an Ayden2 >= 1.0.1 .... but only 1.0.0 is available
I'm having issues with custom product fields in my 9.12.11 admin solution, so I'm trying to update to the latest 9.13.8 Admin .... But it requires an Ayden2 >= 1.0.1 .... but only 1.0.0 is available .... What can I do? Ik force uninstalled ...
Peter Leleulya
13/06/2022 10:17:26
Last post: 13/06/2022 10:39:10
9.13.7 GetImage returning pixelated JPG images
Hi, we recently updated our client to DW 9.13.7 and they're running the latest Rapido solution (3.4.3). I'm not sure it's related to the upgrade but they're now experiencing that all their JPG images rendered with GetImage are pixelat ...
Gunnar Örn Baldursson
10/06/2022 15:59:12
Last post: 10/06/2022 22:40:50
Upgrade and Visual Editor error
Hi, I've upgraded a solution from DW 9.9.8 to 9.10.21 in order to fix the bug, with missing inheritance on language layers, when using the Visual Editor and presets. After the upgrade, I get the attached error, when I try to edit a row template - ...
Kurt Moskjær Andersen
25/05/2022 10:54:14
Last post: 09/06/2022 11:00:45
DW 9.13.2 / Rapido 3.4.3 - Including email address in URL with ?LoginAction=Recovery sends wrong email
After upgrading from 9.12.5 to 9.13.2 I am experiencing that I can no longer include the email address in the URL to the recover password page in Rapido. It then auto submits the form and send an email using a wrong template. Can this be fixed so the ...
Roald Haahr
16/05/2022 10:04:04
Last post: 06/06/2022 03:11:06
Facets are not the same
Hi, I have updated a solution from 8.9.1.7 to 9.13.5 which is currently under test. I have copied the \Files\System\Repositories folder from the not upgraded live environment to the upgraded test environtment but it is missing some filter options, th ...
Eva Sommer
09/05/2022 10:05:02
Last post: 20/05/2022 11:33:23