To use DynamicWeb’s shared SMTP mail setup (sendgrid), you need to change your SMTP.
By default, dynamicweb solutions must be pointed to this address: Smtp.dynamicweb-cms.com
You SMTP settings can be changed here:
By default, DKIM is enabled, and you need to setup an SPF record to ensure authentication.
If you don’t have a SPF record, please contact the domain name server responsible, they can help you creating a txt record pointing at:
v=spf1 redirect=spf.dynamicweb-cms.com ~all
if you have more than one SPF record, you should look like this:
v=spf1 include:_otherdomain.com include:spf.dynamicweb-cms.com ~all
if you have any questions, please contact support: email@example.com