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Automatic email template forms for editors

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Manon Wekking
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Posted on 14/02/2018 14:31:11

Hi, 

We have different clients who made a form with the forms for editors function in DW9. When you fill in the form and send, then the customer and the company are getting the mail with a Dynamicweb logo. We changed it in the DefaultMail.cshtml and the DefaultMailReceipt.cshtml templates, but when you have selected the emails on automatic and don't choose a template, then you still get de dynamicweb logo in you email. What template is the automatic email form function looking at?

Hope to hear from you. 

Kind regards, 

Manon Wekking

email_settings_form.png

Replies

 
Oleg Rodionov Dynamicweb Employee
Oleg Rodionov
Posted on 15/02/2018 05:42:35
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Hi Manon,

Where the templates did you change? You should use custom templates placed to Template/Form/Mail folder of your solution. Option 'Template' of the module settings will define using of the templates. Template files related to 'Automatic' option are base, located in Admin folder and should not be changed at all. I've checked the issue on my test environment based on DW9.4.0 and see that the rendering fully corresponds to applied option-template.  

BR, Oleg QA

 
Manon Wekking
Posted on 15/02/2018 08:47:34
Reply

Hi Oleg, 

Oké good to know then we don't change the automatic one. Now we changed the DefaultMail.csthml and the DefaultMailReceipt.cshtml templates with the logo's. We added these templates to the forms for now and that works fine. 

Then one other question: in the website solutions we can add an email logo. For what is that logo? Whe where in the understanding that it should change the logo in the mail, but it doesn't. 

Hope to hear from you. 

Kind regards, 

Manon Wekking

 
Oleg Rodionov Dynamicweb Employee
Oleg Rodionov
Posted on 16/02/2018 02:14:10
Reply

Hi,

If you mean Rapido slution then it is bug related to the form module mail templates, will be fixed in new version (2.0) of Rapido template set. Planned release time  - 27 February. Other mails like about signup, new user creation etc. are under the feature correctly.   

BR, Oleg QA

 

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