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Vat doesnt change back to Billing VAT

Goncalo Faria
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Hello!
Im facing a strange issue, Rapido solution that, has 2 VAT states, for the netherlands 21% and the rest of the countries 0%. On the checkout page, and with an account from NL, it shows prices with VAT (first image). When I change to ship it to a different address, and put a country with 0% VAT, it correctly shows the price without VAT on the cart (second image). If I change back to the billing address, the VAT stays in 0% (third image), even on the whole website, all products now show price without VAT. Each radio button triggers a Cart.SubmitCart(), and refreshes the cart, but if I have the problematic 0% VAT it doesnt correct itself, but if I force a Cart.SubmitCart() on the browser console, it then starts to show the prices correctly everywhere. Im clueless on why this happens.

Regard.

image_(7).png image_(8).png image_(9).png

Replies

 
Olga Shedko Dynamicweb Employee
Olga Shedko
Reply

Hello Goncalo,

I've created new Bug 6063 for fixing this issue. Thank you.

Best regards,

Olga | QA

 
Olga Shedko Dynamicweb Employee
Olga Shedko
Reply

Hello Goncalo,

1. Ensure that you activated {/Globalsettings/Ecom/Order/VAT/UseDeliveryCountry} in admin/Settings/System/Global settings;

2. Ensure that you are using the latest released Rapido version.

It should work with these conditions. If still doesn't - please let us know.

Best regards,

Olga | QA

 

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