Dear Support
I noted that proudct code "--AA--06JA-170", with product image "--AA--06JA-170.jpg" starting with --, after uploading, it become "-AA--06JA-170.jpg", one of the - was missing.
May I know was this a bug?
The customer whom using BANN as an ERP system is having a lot of this type of SKU number. and it is not possible for them to change as they had using this ERP system for many years already.
https://www.loom.com/share/5eeeefaeba1d4624a50fa8944c7e0279
thanks
Pang Lin