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Free Shipping - breaks shipping prices

Nuno Aguiar
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Hi,

 

Once we have a free shipping discount assigned to the cart and we go forward and come back to the shipping options, we lose the prices for all shipping options.

 

The prices stay there. Looks like a bug. Can anyone confirm?

http://screencast.com/t/w9UiUkmfI7e

 

Best Regards,

Nuno Aguiar


Replies

 
Nicolai Høeg Pedersen
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This post has been marked as an answer

Hi Nuno

Yes, it is. TFS#19150 fixed and ready for shipping with next 8.7.1 hotfix.

BR Nicolai

Votes for this answer: 1
 
Nuno Aguiar
Reply

Hi Nicolai,

 

Thanks

 
Kristian Kirkholt
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Hi Nuno

The problem TFS#19150 "Shipping fees are set to 0 for all shipping fees when going back after applying free shipping discount to order."
has now been fixed in version 8.7.0.6

You are able to find this build in the download section:

http://developer.dynamicweb-cms.com/downloads/dynamicweb-8.aspx

Please contact Dynamicweb Support if you need any additional help regarding this.

Kind Regards
Dynamicweb Support
Kristian Kirkholt

 
Nuno Aguiar
Reply

Hi Kristian,

 

Thanks.

 

Best Regards,

Nuno Aguiar

 
Ricardo Pereira
Reply

Hi,

I think the issue persist in 8.7.0.7 version.
Can you please confirm that?

Example here:
http://www.screencast.com/t/SCjVcbnafZ

 

Best regards,

Ricardo Pereira

 
Cátia Torego
Reply

Hi,

I'm having the same issue, but on version 8.9.2.14
In wich version is this issue fixed?

https://www.screencast.com/t/laAdhFDl1Hi

Best regards,

Cátia Torego

 
Nicolai Pedersen
Reply

It is fixed in all 8 and 9 solutions witha build date after 22-oct-2015

You only show part of your screen in the video, so I cannot see what you do or check your configuration. But what I see is not what is described in this bug, so it is probably something else.

This bug is about all shipping options loose their price, meaning they become 0 for all options in the checkout flow. You have the opposite issue. We need to see your steps (all screen, configuration, templates and setup in order to get any further.

BR Nicolai

 
Cátia Torego
Reply

Hi Nicolai,

I have an Order Discount for a specific shipping method that will give free shipping when used. When i select a diferent shipping method, and go to the next step and then return, or refresh the page, the shipping method that should have free shipping returns to it's original value. If i selecte that shipping method and refresh it goes back to 0.00

I attached a printscreen of my settings.

 

settings.PNG

 

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