Descrease count in right stock location

E-mail notifications

Jonas Krarup Dam

Posted on 06/09/2019 14:31:23

Hi,

I have set up a test-site, where I created a website in Danish, with a language layer in Swedish.

I have created two stock-locations, DK and SE.

I have set the default Stock Location in website settings->ecommerce for both sites.

I have created a product in both danish and swedish, I have set stock directly on the product, and I have added rows to the "stock" for each location.

Since I have set the default stock location for the website, I would expect stock to decrease on the DK stock location when I complete orders on the DK site, and to decrease on the SE location when I complete orders on the SE site.

However, stock is being decreased directly on the product.

How do I get the stock to decrease on the right stock location? can I set it on the order or something?

/Jonas

Replies

Nicolai Pedersen

Posted on 09/09/2019 07:15:30

Hi Jonas

Good description - thank you! Will need to have someone look into this, so will get back.

BR Nicolai

Morten Buhl

Posted on 09/09/2019 10:38:33

Hi Jonas

Try not setting stock directly on the product and instead only on the stock locations. That way stock it correctly decreased on the location corresponding to website settings

/Morten

Jonas Krarup Dam

Posted on 09/09/2019 11:55:49

It seems that I cannot empty the stock field on the product - see attached movie called stock-UI.

When I set stock to null on the DB, and complete an order, it just doesn't decrease - see attached movie called Stock db

Did I fuck it up?

/Jonas

Stock_-_UI.flv

Stock_DB.flv

Morten Buhl

Posted on 09/09/2019 12:40:59

It shouldn't be necessary to set the main stock to NULL. If stock exists in a stock location it should be used first. That's what I'm seeing on 9.7 anyway, what version are you on?

/Morten

Jonas Krarup Dam

Posted on 09/09/2019 13:44:56

I'm on 9.6.10 - I've set up a copy of my test here:

http://hotelchocolat.jkd.se.1stweb-dev.net/produkter-1/shop/eskor/h-boks

Danish url:

http://hotelchocolat.jkd.1stweb-dev.net/

---------

I've only set up the one product in swedish, and with stock on stock locations.

/Jonas

Morten Buhl

Posted on 09/09/2019 16:03:47

Your setup looks correct, so it's probably a version thing. Try upgrading to latest release. If that doesn't fix it submit a case to support with a download link so we can get a local version up and running for debugging

/Morten

You must be logged in to post in the forum

Developer forum

Descrease count in right stock location

Replies