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In the receipt template I guess? Please specify which and where you selected it.

And also paste the template code as well.

I do not think we have any changes since 9.0

BR Nicolai

Hi Nicolai,

In the Order detail template. It's probably the same thing with Receipt, only it is rendered through CustomerCenter.

I am attaching the OrderDetail template.

Thank you,

Adrian

So it is when showing the order details in customer center?

Hi Nicolai,

Yes. And it seems to have the same behavior for both Orders and Invoices. Not sure if Invoices were supposed to handle track and trace parameters.

The funny thing is that the template worked when we first deployed the project (on 9.3).
We have now planning on releasing a new Website on the same application, and we tested to see is something breaks on the initial website and that's when we discovered this issue.

I believe we had an upgrade from 9.3.x to 9.4.x and then another upgrade to 9.4.19. I can't say for sure when it stopped working.

Thank you,
Adrian

One more thing.

The LoopCount seems to retunr records. it is only when trying to get the value that it returns blank.

The tag I am using is the same one with what's in documentation.

Adrian

Hi,

The issue is reproduced on DW9419 and up for new created orders as well. Now it is bugged by TFS 57076 new created, will be fixed on further hotfixes/release. Thanks.

BR, Oleg QA

Hi Oleg,

Thank you for confirming.

I have another issue on the same project and it might be or not related with the above issue.

I have orders and Ledger items that have a Shipping MethodID stored on them (in the database). But the Ecom:Order.ShippingMethodID tag does not return anything.

Should I create another issue for this?

Thank you,
Adrian

Hi Adrian

The problem regarding #57076 "TrackTraceParameter.Value is empty inside TrackTraceParameters loop" has now been resolved in Dynamicweb version 9.5.5

To upgrade please choose this version from download:

http://doc.dynamicweb.com/releases-and-downloads/releases

Let me know if you need any more help regarding this

Kind Regards
Dynamicweb Support
Kristian Kirkholt

Hi Kristian,

I have stumbled again on this issue, although not exactly the same one.

It looks like we now get values for TrackAndTraceParameter and TrancAndTraceURL but they are always the first one on the list, regardless of the ID stored on the order.

Please see the screenshot attached.

Thank you,
Adrian