Facets outputs value instead of label

Bogdan Ciocsan

Posted on 20/04/2016 11:11:06

Hi Dynamicweb

I have opened a support case with the following number: CAS-115412-MTXGTD where I described that I have a custom product field which is of the type "multiselect list" and when I am trying to output the facets label, and I get the value of the field instead. The support team suggested that I should post my problem here as they are not able to resolve this matter.

In my loop(FacetOptions) I am trying to output the following: @i.GetString("FacetOption.Label") and unfortunately it gives me the value and not the label. The same code works for other type of fields, but it does not seem to work for the multiple list type.

Can you fix this issue? My customer is currently getting an ugly looking list instead of pretty labels.

Best regards

Bogdan

Replies

Nicolai Høeg Pedersen

Posted on 20/04/2016 13:33:28

Hi Bogdan

Yes, I can see that. We will look into this for a later release.

BR Nicolai

Bogdan Ciocsan

Posted on 24/05/2016 14:22:09

Hi Nicolai

Any news on when this issue will be fixed? :)

Best regards

Bogdan

Nicolai Høeg Pedersen

Posted on 24/05/2016 14:49:45

Hi Bogdan

This is TFS#22752 scheduled for 8.9 due in September.

BR Nicolai

Nuno Aguiar

Posted on 11/11/2017 16:20:14

Hi Nicolai,

Was this ever released? I guess not because I have a customer that upgraded to 8.9.2.14 because of it and I still have the same problem (unless there's something else I need to do)

https://www.screencast.com/t/UoQ6rW3noBS

Best Regards,

Nuno Aguiar

Nicolai Pedersen

Posted on 13/11/2017 10:54:31

Yes, requires a build after June 16th, 2016

If you have data values lik "IHateMySelf_"""',--#_andDoNotLikeLogicalData" you might run into problems.

The custom ecommerce field also has to be of type "15" before this works. Do not know if that is the case for checkbox lists.

I'll ask QA to look into it.

BR Nicolai

Nuno Aguiar

Posted on 13/11/2017 18:41:59

Hi Nicolai,

Just to confirm that we don't have bad data and the field is of type 15. Looks like a recurring bug since I tested all 4 types of presentation (radio button, checkbox, dropdown and multiselect) and even reindexed between changes just in case, and got the same result - values in the label tag.

And 8.9.2.14 was released after June 16h 2016. In fact it was released on October 27th 2017 :P

Recurring bugs are the worst...

Best Regards,

Nuno Aguiar

Oleg Rodionov

Posted on 14/11/2017 03:18:38

This post has been marked as an answer

Hi all,

I was able to reproduce the issue commented by Nuno above on DW8.9.2.14 as well as on DW9, TFS#22752 has been reopened, thanks.

BR, Oleg QA

Votes for this answer: 1

Nuno Aguiar

Posted on 14/11/2017 13:41:18

Hi Oleg,

Do you know if the next hotfix for DW8 will be out next Tuesday, on the 21st?

Nuno

Steffen Kruse Hansen

Posted on 14/11/2017 13:54:45

Hi Nuno,

I can see from your video, that the problem you're having is related to a Product category field. I can also see, that you have an underscore _ in both your ProductCategory systemname and your ProductCategoryField systemname. Can you get you to try the same approach on a ProductCategory and a ProductCategoryField, where you don't have any underscores in your systemnames?

I have a theory that this is the source to the problem.

Best regards,

Steffen

Nuno Aguiar

Posted on 14/11/2017 15:54:36

Hi Steffen,

Good call... it works. However the underscores were automatically introduced by DW (autofill the values "on blur" of the Name field), and the customer already spent a lot of time setting those up and assigning values on products, so I am stuck with this and cannot apply a workaround (unless I change all references on the DB).

I'll wait for the fix. But thank you a lot for shedding some light on the issue.

Best Regards,

Nuno Aguiar

Adrian Ursu

Posted on 14/11/2017 16:04:52

Hi Nuno,

After seeing this post, I ended up excluding the Fields form the index and adding them back in the index without "_".

It's a lot of work if the field list is very long but at least you don't have to mess with the database.

Thanks,

Adrian

Nuno Aguiar

Posted on 14/11/2017 16:36:39

Hi Adrian,

That's a good idea, but it would not work for me either. The customer is creating the category fields himself, and this is just "an extra unneeded step" for him. And it's temporary, so we need to wait fo the fix.

Best Regards,

Nuno Aguiar

Posted on 29/11/2017 18:25:05

Hi,

Any news on this fix? The customer is asking about it again.

Best Regards,

Nuno Aguiar

Posted on 04/12/2017 16:19:43

Hi,

Any news on this fix on the 8.9 branch?

Best Regards,

Nuno

Kurt Moskjær Andersen

Posted on 06/06/2018 07:52:39

Any news on this one?

--
Best regards
Kurt Moskjaer Andersen

Thomas Jensen

Posted on 02/10/2018 15:31:54

I have a Facet (type select) that take "Manufacture name"
The manufacture "Audi" becoms
FacetOption.Label = audi
FacetOption.Name = audi
FacetOption.Value = audi
all in lowercase

Have also a cuscom field where "A3" becoms "a3" in FacetOption

Running 9.4.18

Can't finde anything on this in bug fixes or known bugs
So any ETA or news on this?

Regards Thomas

Nicolai Pedersen

Posted on 02/10/2018 15:39:30

How do you index definition look like? Is this field analyzed? If so, create a new field - not analyzed and try it again.

Nicolai Pedersen

Posted on 02/10/2018 15:40:19

For the record, TFS#22752 was fixed in July 2016

Thomas Jensen

Posted on 02/10/2018 16:33:06

Hi Nicolai

That worked, so the analyzed will clean up the string, and make it lowercase

note:
I was guidet here by this post
https://doc.dynamicweb.com/forum/ecommerce-standard-features/ecommerce-standard-features/wrong-option-name-from-facetoptions

Super and Thanks

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Facets outputs value instead of label

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